Direct to bank in 24 hours
Volunteers get their expenses paid directly into their bank account within 24 hours of approval. No more waiting for the monthly BACS run.
FOR ORGANISATIONS WITH VOLUNTEERS
For Organisations with Volunteers
Reimburse your volunteers in 24 hours, direct to bank
vHelp is a UK-based payment platform that reimburses volunteer expenses directly into bank accounts within 24 hours. No emailed forms. No waiting. No chasing. Just a full audit trail and 85% less admin.
THE OLD WAY
Reimbursing the old way is costing you
Claims lost in emails
Emailing forms feels digital until a receipt needs correcting. The back-and-forth buries expense claims across inboxes and no one knows which version is final.
Weeks to reimburse
Volunteers are out of pocket for weeks. In a cost-of-living crisis, that is not just inconvenient. It is a barrier to participation for those who can least afford it.
No expenses audit trail
When records are scattered across inboxes and folders there is no single source of truth. Trustees, funders and regulators need more than a thread of forwarded emails.
HOW IT WORKS
From claim to bank account in three steps
No training required. Volunteers submit in minutes. Managers approve in one click. Money lands within 24 hours
Volunteer submits claim
Your volunteer photographs their receipt and submits a claim through the vHelp app or website. Takes under a minute on any device.
Manager approves
Review the claim and approve it in one click. Multi-level approvals supported for larger teams. Full visibility at every stage.
Funds land in 24 hours
Money goes directly into your volunteer's bank account within 24 hours of approval. No delays.
PLATFROM FEATURES
Volunteer expense reimbursement built for UK charities
Built specifically for UK organisations managing volunteers, from small charities to large multi-site operations
85% less admin
Centralised dashboard. Digital receipts. Automated reporting. Your team spends minutes on expenses management, not hours.
Full audit trail
Every payment logged, timestamped and exportable. Trustees, funders and regulators covered. CSV and PDF exports included.
Security & GDPR native by design
All volunteer data stored securely within the UK. ICO registered. Built for UK data sovereignty from day one. No emailed forms, no data scattered across inboxes.
Multi-team management
vHelp Teams lets multiple volunteer managers handle their own groups independently, with a central admin view across the whole organisation.
Gift Aid
Coming Soon, charities can claim Gift Aid on donated volunteer expenses, turning reimbursements into fundraising.
85%
Reduction in expense admin
24hrs
To reimbursement
100%
Of funds reach users' account
100%
GDPR Compliant
TRUSTED BY
CASE STUDY: THE FELIX PROJECT
COMMON QUESTIONS
Volunteer expense reimbursement: frequently asked questions
How do UK charities reimburse volunteers compliantly?
UK charities can reimburse genuine out-of-pocket expenses such as travel, meals and equipment directly to a volunteer's bank account. vHelp handles the direct bank payment, the digital audit trail, receipt capture all in one platform, keeping your organisation fully compliant
What is the fastest way to pay volunteer expenses in the UK?
Yes. If a volunteer chooses to donate their reimbursed expenses back to the charity, and they are a UK taxpayer, the charity can claim Gift Aid on that donation. vHelp will soon provide the audit trail required to support a compliant Gift Aid claim
Can volunteers claim Gift Aid on their expenses?
Yes. If a volunteer chooses to donate their reimbursed expenses back to the charity, and they are a UK taxpayer, the charity can claim Gift Aid on that donation. vHelp will soon provide the audit trail required to support a compliant Gift Aid claim.
How do I reduce volunteer expense admin at my charity?
Switching from spreadsheets and email chains to a digital platform is the single biggest change you can make. vHelp customers typically see an 85% reduction in time spent on expense administration. Volunteers submit digitally, receipts are stored automatically, approvals take one click and the audit trail writes itself. No chasing, no paperwork, no manual reconciliation
Is vHelp suitable for small charities?
Yes. vHelp is used by organisations ranging from small volunteer-led groups to large charities like The Felix Project with hundreds of volunteers across multiple sites. We love supporting small charities so get in touch with us and we'll introduce you to our small charity pricing.
Is vHelp GDPR compliant for handling volunteer data?
Yes. vHelp is GDPR-native, built for UK data sovereignty from day one. All data is stored within the UK. We are ICO registered. Volunteer bank details are collected securely within the platform, never via paper forms or email, which eliminates the most common GDPR risk in volunteer expense management.
Ready to pay your volunteers quickly??
Join charities already using vHelp to reimburse volunteers direct to bank within 24 hours, with full audit trail and zero admin headache.
Get in touch: hello@vhelp.co.uk